Change Agents' Handbook

Table Of Contents


Foreword (full text)

Introduction (full text)

To the Reader (full text)

Chapter 1. The Job and the Person

Chapter 2. The Situation

Chapter 3. Getting Established

Chapter 4. Preparing to Launch the Process

Chapter 5. The Plan

Chapter 6. Managing Change     » Excerpt

Chapter 7. Internal Resources

Chapter 8. External Resources

Chapter 9. Personal Survival and Growth

Appendices

List of Exhibits



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