Continuous Improvement

Continuous Improvement (CI)

Continuous Improvement 'Flavor of the Month' Diagnostic
Are your organization's continuous improvement efforts turning into 'flavor of the month' programs? This short online diagnostic will help you decide.

Making Continuous Improvement Work 
Some thoughts on how to avoid the typical problems that can undemine your continuous improvement efforts.

The Assessment Process
The most important decision that your leadership will make is what to improve first. A sound process for doing this will get you off to a great start.

From Baldrige to the Bottom Line:
A roadmap for organizational change and improvement
The ultimate guide to assessment methodology. Learn about the most reliable and efficient assessment techniques. Tailor the process to your situation. Make the assessment a process a catalyst for change.

The Change Agents' Handbook:
A survival guide for quality improvement champions
A comprehensive guide to the process of managing change, focusing on the needs of the change agent. Learn how to do a great job for your organzation, and still survive the experience.