About Us

What Our Clients Say

Assessments and Consulting

"David’s straightforward, logical and very thorough approach to assessing and improving organization performance improvement created a clear picture for senior leaders of what needs to be done in order for us to reach the next level of performance. I have no hesitation in recommending him to others who want to improve their organization’s performance."

Glynis Walker
ACOE (ArmyCommunities of Excellence) Program Manager
IMA-EURO, U.S. Army in Europe

"You did a simply superb job of educating and guiding our Baldrige Assessment Team. While the team did the detailed work, I know that your guidance was key: it brought together a report that was thorough, professional and entirely clear. Your style is a great fit for RRMC. Again, my real thanks to you for your guidance and help."

Tom Huebner
CEO, Rutland Regional Medical Center
Vermont

"Our assessment, utilizing your methodology, may prove to be a pivotal point in our organization's journey toward our Vision. The Assessment Team, with your guidance, was able to paint a very clear picture to our senior leaders about the key improvements that the organization needs to make. You provided the team with the skills and confidence to conduct the assessment and present the findings to the senior leaders in a manner that was very well received. Thank you."

Kathy Letendre
Baldrige Coordinator
Rutland Regional Medical Center

"David brought both his expertise and a unique perspective to our way of thinking. He has a well developed and effective process and approach, but was always willing to tailor his strategies to our requests and to meet the needs of our organization.

He developed positive relationships with all of our team members and senior leaders, and  demonstrated unquestionable integrity and a strong desire to make a difference for our organization. We were highly satisfied with the results of his consulting engagement and I would highly recommend his firm to others."

Linda Lawton
Vice President of Decision Support 
Borgess Medical Center

"...over the past seven years... ...you have provided not only the professional external assessment of our company wide quality progress, but have gone well beyond to assist our understanding of the criteria, and more importantly help shape our annual improvement plans through your insightful and incisive observations."

Harry Truderung
President 
TELUS Mobility Inc.

"David Hutton's guidance has enabled us to us gain rich insights into where and how to invest in improving our performance. As a consequence, our quality improvement efforts have truly paid off in bottom-line results. His experience as business person and as a quality professional have been of great value to us, and the fees for his services as an external assessor are among our best-spent consulting dollars."

Ms. Lori Topp
Quality Director 
TELUS Mobility Inc.

"Mr. Hutton was extremely helpful in guiding us through our first self-assessment. His knowledge, expertise, and facilitative consulting style, along with the proven assessment methodology and tools he provided, make him an invaluable resource to any company who wants to incorporate self-assessment into their business planning process."

Mr. Jim Hamilton 
Principal Area Leader for BPI
Energy Marketing and Distribution 
Detroit Edison

"Your guidance and follow up in this process was invaluable. The work you did has paid back our investment many times over by giving us a structured methodology..."

Ms. Clara Ballantyne
TQM Facilitator
Royal Ottawa Health Care Group

Presentations and Keynotes

"...several of the feedback sheets that said you were the highlight of the conference because the content was exactly what they were looking for...  Look forward to many more keynote speeches! "

Norman Frank 
Conference organizing team
ASQC Audit Division Annual Conference
Kansas City

"It was a pleasure to be present at David Hutton's presentation. David's gentle humour and interactive style brought a warm response from an appreciative audience. "

Roy Green
Session Moderator
ASQC Annual Conference
Toronto